Premises liability in short-term rentals (Airbnb, Vrbo): Who is responsible, the host or the platform?

Whether you’re a Charleston local enjoying a weekend by the coast or a visitor staying in a charming Airbnb downtown, a vacation rental should feel safe and relaxing. But sometimes, a broken stair, loose deck board, or slippery floor can change that in an instant. Suddenly, your stay turns into a painful experience, and you’re left wondering who’s responsible for your injuries.

At Miller Law, LLC, we help people across South Carolina navigate exactly these situations. If you were hurt at an Airbnb, VRBO, or short-term rental, we’ll help you understand your rights and what steps to take next.

Common Causes of Vacation Rental Injuries

Many short-term rentals are privately owned homes, which means safety standards can vary widely. Common hazards we see include:

• Slippery floors, loose rugs, or uneven stairs
• Broken railings, decks, or balconies
• Poor lighting on walkways
• Faulty appliances or furniture
• Unsecured pools or unsafe outdoor areas

Even one overlooked repair can cause a serious accident. Under South Carolina law, property owners and hosts have a duty to keep their rentals safe or warn guests about known dangers.

Who May Be Liable for Your Injury?

Depending on the situation, several parties could share responsibility:

• The property owner or host is not maintaining a safe space
• A management or cleaning company, if its negligence created the hazard
• Even a contractor, if faulty work caused the danger

At Miller Law, LLC, we investigate every detail, including who owned the property, who maintained it, and who failed to act. Our goal is to make sure you’re not left paying the price for someone else’s carelessness.

What to Do After an Injury

If you’re hurt while staying at a vacation rental, take these steps right away:

1. Get medical help even if injuries seem minor.
2. Take photos of the hazard and your injuries.
3. Report the issue to the host or platform (Airbnb, VRBO).
4. Save all records: bills, messages, and receipts.
5. Contact a Charleston premises liability lawyer before speaking to insurance companies.

Quick action can make a big difference in your claim.

How Miller Law, LLC Can Help

Our firm combines local experience with personal care. We help clients across Charleston and the Lowcountry who’ve been injured at short-term rentals by:

• Investigating who’s responsible
• Dealing with insurance companies
• Pursuing fair compensation for medical costs, lost wages, and pain 

We know this process can be confusing, especially when you’re far from home, and we’re here to guide you with compassion and clarity every step of the way.

Don’t Wait to Get Legal Help

South Carolina law gives you three years from the date of injury to file a claim, but waiting can weaken your case. Evidence fades, and property conditions change.

If you’ve been hurt at a short-term rental in Charleston, reach out to Miller Law, LLC today for a legal consultation. Let us help you understand your rights and start the path toward recovery.

Legal Disclaimer: This article provides general information and is not legal advice. Every case is unique, and results vary. For guidance specific to your situation, contact Miller Law, LLC directly.